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Silvbreeze Privacy Policy

 

Last updated: 2025/7/7

This Privacy Policy describes how silvbreezecollection.com (the “Site”, “we”, “us”, or “our”) collects, uses, discloses, and protects your Personal Information when you visit, interact with, or make a purchase from our website (the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Personal Information We Collect

a. Information You Provide Directly:

We collect personal information that you voluntarily provide when using our Services. This may include:

  ● Contact details (name, billing/shipping address, email, phone number)

  ● Order details and payment confirmation

  ● Account login information (username, password)

  ● Customer support inquiries

  ● Product reviews or comments

b. Automatically Collected Information

When you visit the Site, we automatically collect certain information through cookies and similar technologies, such as:

  ● IP address, device type, browser type

  ● Shopping behavior (pages viewed, items added to cart, checkout activity)

  ● Referral links and time spent on pages

c. Information from Third Parties

We may receive information from partners and platforms that support our operations, such as:

  ● Shopify (our eCommerce platform)

  ● Payment processors (e.g., Stripe, PayPal)

  ● Marketing partners (e.g., Klaviyo, Google Analytics)

2. How We Use Your Information

We use your Personal Information to:

  ● Process orders, payments, shipping, and returns

  ● Communicate with you about your account or purchases

  ● Provide customer support

  ● Send marketing emails, SMS or promotional offers (with your consent)

  ● Prevent fraud, abuse, or illegal activity

  ● Improve our website and personalize your experience

3. Cookies & Tracking / Cookies

We use cookies and similar technologies to:

  ● Remember your preferences and shopping cart

  ● Analyze website usage and improve performance

  ● Deliver personalized ads through platforms like Google or Meta

You can manage or disable cookies via your browser settings, but some site features may not work properly.

4. Sharing Your Information

We may share your personal information with trusted third parties, including:

  ● Shopify (hosting and eCommerce infrastructure)

  ● Payment gateways and shipping partners

  ● Analytics and advertising tools

  ● Email marketing services

  ● Legal authorities, if required by law

We do not sell your personal information.

5. Your Rights

Depending on your location (such as EEA, UK, California), you may have the right to:

  ● Access your data

  ● Request correction or deletion

  ● Withdraw consent or restrict processing

  ● Object to automated decisions

  ● Lodge a complaint with a data protection authority

To exercise your rights, contact:  📩 support@silvbreezecollection.com

6. Data Transfers

Your information may be processed in the United States or other countries through Shopify and our service providers. For users in the EEA or UK, we rely on legal mechanisms like Standard Contractual Clauses (SCCs) to ensure data protection.

7. Security & Retention

We implement reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure. We retain your data only for as long as necessary to fulfill legal, contractual, or operational purposes.

8. Children

The Site is not intended for children under the age of 18. We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has provided us with personal information, contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Major updates will be posted on this page. Continued use of the Site after changes implies your acceptance.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 support@silvbreezecollection.com